Perhaps unsurprisingly, Duke Energy manages
electricity service throughout the Triangle area. Applications for service are available on the Duke Energy website. Be aware that there is often some lag time between applying for service and when it’s
turned on, so filling out the paperwork early never hurts!

Customer service can be reached at (800) 777-9898.


Many apartment complexes and landlords will handle the provision of natural gas, if needed, themselves. However, Dominion Energy provides gas service to homes in the area. You can apply for service online with your address and personal information.

The customer service number is +1 (877) 776-2427.

Water and Sewer

These utilities are provided by the City of Durham. Most apartment complexes will take care of arranging this service. Homes may need to pay the City directly.

The customer service number is (919) 560-4411.